Privacy Policy

Last Updated: 19.08.2024

1. Introduction

Welcome to Westward Gas & Heating (“we,” “us,” or “our”). At Westward Gas & Heating, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your personal data when you interact with our website, products, and services.

By accessing or using website, you agree to the terms and practices described in this Privacy Policy. If you do not agree with any aspect of this policy, please do not use our services.

2. Information We Collect

2.1. Personal Information We may collect various types of personal information, including but not limited to:

• Name
• Email address
• Phone number
• Mailing address
• Payment information
• User-generated content

2.2. Non-Personal Information We may also collect non-personal information, such as:

• Browser type
• Device type
• IP address
• Usage data
• Cookies and tracking technologies (please refer to our Cookie Policy)

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our services.
• To improve and customize your experience on our website.
• To communicate with you, respond to your inquiries, and provide customer support.
• To process payments and complete transactions.
• To send you promotional materials, newsletters, and updates with your consent.
• To comply with legal obligations and protect our rights.

4. How We Share Your Information

We may share your personal information with:

• Service providers and partners who help us with our business operations.
• Legal authorities, if required by law or to protect our rights and the safety of others.
• Third parties with your consent.

5. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security system is completely impenetrable.

6. Your Rights

You have certain rights regarding your personal information, including the right to access, correct, delete, or restrict its processing. You also have the right to withdraw your consent for specific uses. To exercise these rights or if you have any questions, please contact us using the information provided in the “Contact Us” section below.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Please review this policy periodically for any updates. Your continued use of our services after any changes means you accept the updated Privacy Policy.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Leon Slater
Tel: 07940 710266
Email: leon@westwardgas.co.uk

We are committed to safeguarding your privacy and ensuring a secure and enjoyable experience for our users.